Use your pen to resolve issues!
Today I disputed a financial transaction. Supervisor Ann in customer service told me on the phone that it would take at least 30 days to resolve the issue. She also stated I had to send documents through snail mail, but I wanted and needed faster results.
Two Examples
Rereading all of my journal entries about this issue, I decided to write a letter to the CEO of the company as effectively as possible. I found the email extension for the company and the CEO’s name on the internet. I guessed the CEO’s email address is first initial, last name, then email extension. And I guessed correctly.
I sent this email around 6:45 pm EST. I received a reply thirty minutes later, that the Corporate Resolutions Department is working on the issue and will resolve it by noon tomorrow.
When I could not get the Veterans Administration to process my husband’s disability claim, I did the same thing. I found the fax numbers for Robert MacDonald (the VA Secretary in Washington, DC at the time), the director of the VA center that was processing his claim, and the House Committee on VA Affairs. I wrote a cover letter and faxed to all three of them copies of the relevant entries from my journal.
My husband’s claim was approved within two weeks.
Writing effectively
To write effectively, you need to use good grammar and spelling. You also need to have a decent vocabulary. If you possess these, you just need a quiet place to pen and edit your writing. Then you need to be creative in how you try to submit your writing to its intended audience. Usually snail mail is not the best way. I have found it is usually best to find the person’s email address or fax number and send it electronically.
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I could have argued with the customer service supervisor today. Probably that would have accomplished nothing. Instead I chose the mightiest way I know: using my pen.
Always remember the pen is mightier than the sword! Also remember that reading as often as possible is one key to being a good writer. The more you read, the better you write.
Parents, read to your children. Enable them to grow up to be readers. Good readers are more likely to be good writers and solve problems with a pen!
Fight your battles with your pen and soar like an eagle over the storms in your life.
Let the encouraging words in these near a river posts help you
soar like an eagle above life’s storms.
Always remember this.
Had a hard day again today?
How do you deal with depression?
What do you think the best medicine is?
If you enjoyed this post, remember that BJ writes children’s books.
Her encouraging children’s eagle
near a river common core reading book
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